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Q: What is AllPresta.com?
A: AllPresta.com is a marketplace where you will find modules, themes and services that allow you to customize your PrestaShop e-commerce site according to your needs. The products on AllPresta marketplace are developed by different members of the community.

Q: What is a PrestaShop module?
A: A PrestaShop module is a external plugin that, once installed and configured in your PrestaShop administration interface, it allows you to add specific features to your PrestaShop online store.

Q: What is a theme?
A: Themes corresponds to the front-office design of your online store. The design of your website is very important because it is the first thing that your customers see.

Q: What is a responsive theme?
A: A responsive theme is a theme that automatically adjusts to different viewports / screen resolutions of various devices like desktop, smartphones and tablets..

Q: How can I buy from AllPresta marketplace?
A: You will have to create a customer account, browse through the products and then add your preferred ones to the cart. Next, the checkout process must be completed for your order to go through.

Q: How can I update a product purchased from AllPresta marketplace?
A: Once you have purchased a product, you can access its updates as follows:

  1. In your store's administration interface, log in to your Addons account;
  2. Go to the “Modules” menu: notifications will appear for the modules to be updated;
  3. Click the “Update” button for the product 3. you wish to update.

Q: How the refund policy works?
A: f you’re not pleased with our product or support, you can ask for refund within 30 days. Once refund request is sent and accepted, you will get a full refund. To request a refund please submit a request that contains your order reference code.

Q: How can I sell products and services on AllPresta marketplace?
A: You will have to create a partner account by clicking “REGISTER” and fill in all the requested information then add your product. After the product is accepted by our technical team, it will be listed for sale on the marketplace.

Q: What is AllPresta's commission from sales?
A: AllPresta charges a commission between 10% and 30% from each sale.

Q: As a Partner, how do I get paid?
A: You can request a payment after reaching the minimum threshold in your account.

Q: As a Partner, what is the minimum threshold to request a payment?
A: The minimum threshold for requesting a payment on AllPresta marketplace is 99 EUR.

Q: As a Partner, when do I get paid after requesting a payment?
A: Allpresta.com makes payments on each 15 and 28 days of each moth. A Partner gets paid at the first term after making a payment request. The payment will be made on the first due date after the payment request. The money will become available into the account within 15 days after the date of the transaction. The Partner can also request for an express payout in exchange of 50 EUR commission and receive the money the next day - please keep in mind that for some banks it might take up to 3 business days. For the express payment, the Partner will receive the money in his account with the understanding that 30% of the amount will be put on hold for 90 days (as a guarantee). After 90 days if there was no refunds, the guarantee amount (the above mentioned 30%) will be send in the Partner's account. We reserve the right to offer discounts without prior notice.

Q: How can I stay informed about AllPresta marketplace products and offers?
A: You can subscribe to our newsletter by inserting your e-mail in the subscribe section in the footer of our website.